Who we are
This website, cyphlon.com, is operated by Cyphlon, a sole proprietorship registered in the Dubai International Financial Centre (DIFC), based in Dubai ("Cyphlon", "we", "us"). We are responsible for the personal data described in this policy. Contact us about privacy at [email protected].
We handle personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and, for visitors in the European Economic Area or the United Kingdom, the GDPR.
What we collect
- Contact form: your name, email address, and optionally your company and phone number, plus your message.
- Research and release updates: your email address, if you sign up.
- Call bookings: if you book a call, you do so through Calendly, which collects the details you enter under its own privacy policy and shares them with us.
- Technical data: your IP address, browser type and the pages you request, recorded in standard server and network logs. To stop abuse of our forms, we keep a one-way hash of your IP address for 10 minutes after you submit a form.
- Analytics: how you use the site, through Google Analytics, as described under Analytics.
We do not use advertising or tracking cookies, and analytics cookies only if you accept them. The site stores your light or dark theme choice and your analytics choice in your browser's local storage; they never leave your device. The Calendly booking widget may set its own cookies when it loads.
Analytics
We use Google Analytics 4 on cyphlon.com to see how visitors find and use the site: the pages viewed and how people interact with them.
- It runs under Google Consent Mode, with everything denied by default. Until you accept, no analytics cookies are set; Google's tag still sends Google cookieless measurements of the visit (such as the page viewed), with no cookie or identifier that recognises you on a later visit.
- If you accept, we allow analytics storage only. Google Analytics then sets the
_gaand_ga_<container-id>cookies, which tell visits apart and recognise a returning browser. - Advertising features are off. We never allow advertising storage, advertising user data or ad personalisation, and Google signals and ad-personalisation signals are disabled.
- Google processes this data on our behalf as our service provider. See how Google uses information from sites that use its services.
- You can change your choice at any time with Cookie settings at the bottom of every page. Declining after you accepted removes the Google Analytics cookies from your browser.
How we use it
- To reply to your enquiry and discuss the services or products you asked about.
- To send research and release updates you signed up for.
- To keep the site and our forms secure and working.
- To understand how the site is used and improve it, if you accept analytics cookies.
Our legal bases are your consent (updates and analytics cookies, which you can withdraw at any time), our legitimate interest in answering enquiries and protecting our site, and steps you ask us to take before entering into a contract.
Who we share it with
We do not sell personal data. We share it only with providers that run the site for us:
- Contabo: the server that hosts this website and the mail server that delivers form submissions to us.
- Cloudflare: network delivery and security for cyphlon.com.
- Calendly: call scheduling, if you use it.
- Google: website analytics (Google Analytics 4), as described under Analytics.
These providers may process data outside the UAE. Where they do, we rely on their contractual and technical safeguards. We may also disclose data where the law requires it.
How long we keep it
- Enquiries: as long as needed to handle your request and any resulting business relationship, then as required for our records.
- Updates sign-ups: until you unsubscribe, by replying to any update or emailing us.
- Form abuse-prevention data: 10 minutes.
- Analytics: Google Analytics keeps event data for no more than 14 months.
Your rights
You can ask us to access, correct or delete your personal data, to restrict or object to its use, to receive a copy of it, or to withdraw consent. Email [email protected] and we will respond within 30 days. You may also complain to the UAE Data Office or, in the EEA or UK, to your local data protection authority.
Security
Our site is served over HTTPS, and form submissions go directly to our mailbox. If you find a security issue in our site or products, please report it to [email protected].
Changes to this policy
We will post any changes on this page and update the date above.